Dexcom prospects, hear: positive Continuous glucose monitoring Receptions for them Remind Due to the malfunctions of the audio system, which may trigger you to overlook alerts or warnings to harmful blood sugar ranges. Since Could 2025, there have been 112 complaints worldwide, with 56 reported accidents.
Lack of alert from steady glucose monitoring could result in well being penalties corresponding to vomiting, seizures, lack of consciousness, signs of hypoglycemia, or excessive blood sugar.
to make sure Dexcom G6, G7, One Plus receptions are included on this recall. One reception units and the opposite can be found outdoors america.
Dexcom is without doubt one of the most typical manufacturers to observe glucose, and many individuals with diabetes Dexcom devices To trace glucose ranges in actual time.
in line with Dexcom updateEven with out eradicating the sound from the headphone, your reception will nonetheless provide you with a warning by way of vibration and visible calls for. Nevertheless, that is very helpful when many individuals preserve their reception units of their pockets or luggage. Individuals who use Mobile application For glucose values, alerts and warnings will proceed to have the ability to accomplish that with out interruption.
What must you do now
steady Glucose monitoring system It comprises three components: the glucose sensor you put on, a transmitter and a small future that you just preserve for alerts. The recipient is named, not the sensor you put on, so you shouldn’t count on the readings you get out of your system inaccurate.
In case you are utilizing the DEXCOM steady glucose display, test the complete List of affected devices For mannequin and serial quantity. You may also go to Dexcom To see in case your system is affected. These numbers are on the again of your reception.
In case your system is affected, name Dexcom instantly to interchange it without cost. Steady glucose screens is just not one thing you may cease utilizing, so it’s crucial to acquire a alternative request as quickly as doable. Bear in mind, if you are ready, there is a chance that doesn’t correctly make the recipient amplifier and won’t be alerted with a sound of nails or drops in blood sugar.
You need to take a look at the loudspeakers frequently each time you cost the recipient. When connecting the reception system, the headphone take a look at display will seem for a number of seconds. To check your voice, comply with the rules on the display. If it’s not zero, it is time to contact Dexcom. Bear in mind it is very important proceed to check your amplifier over time. Checking for this as soon as doesn’t imply that it can’t fail sooner or later. Even when your system is just not at a summons, it is a good behavior.
You may also take a look at the amplifier within the recipient at any time by way of the system menu. For assist throughout this summons, contact Dexcom’s technical assist at 1-844-478-1600.
2025-07-18 18:27:00